Globalwheels Terms and Conditions

Please read the following terms and conditions of use and disclaimer carefully.

Renting Terms and Conditions

If you do not agree to these terms you may not use our products and services or website (“Site”).

By using Globalwheels' hire bikes, equipment and services you agree to these TERMS and CONDITIONS of use:
 
1. Bike Hire and Group Ride Schedule

1.1 All persons ('Hirers') must accept Globalwheels' DEED OF ACKNOWLEDGMENT AND WAIVER OF LIABILITY, AND VOLUNTARY ASSUMPTION OF RISK (‘DEED’) before the use of any Globalwheels bike and equipment hire or associated products and services ('Hire').

1.2 Globalwheels reserves the right to add, withdraw, substitute and/or vary advertised routes, prices and departure times (Arrangements) for a bike and equipment Hire and or Group Ride without notice, for reasons of safety. However, reasonable endeavours will be made to maintain Arrangements as advertised.

1.3 All hirers authorise Globalwheels to take a copy of identification before the rental commences. This is usually done in person at our store but this can also be emailed in advance.

1.4 All hirers authorise Globalwheels to charge the nominated credit card to recover costs associated with the loss, theft, or damage of hired equipment at current Japanese recommended retail prices. 

2. Check-in and delivery for the Bike Hire

2.1 All Hirers are required to arrive for "pick-ups" the designated pick-up location at least 5 minutes prior to the stated Hire time as per the Hirers booking confirmation. Arrival after this time may result in delays, rescheduling or cancellation of Hire at Globalwheels' discretion, without refund. All reasonable efforts will be made to ensure the Hirer satisfies their booking conditions. In the event the Hirer is unable to take delivery of the bike and equipment as arranged then Globalwheels shall be entitled to charge for the Hire.

2.2 The Hire bike and equipment must be returned to the designated drop-off location within 5 minutes following the conclusion of the stated Hire period. Globalwheels reserves the right to charge a fee as a result of any delay in return of Hire equipment (minimum fee is equivalent to 1 hours Hire of relevant bike and equipment).

2.3 Globalwheels shall not be liable for any loss or damage whatever due to the failure by Globalwheels to deliver the bike and equipment (or any of them) promptly or at all.

3. Requirements to participate

3.1 Hirers must be able to reference a Proof of Purchase and provide photo I.D (Current Country of Origin Passport). Hirers must be 18 years of age or over, be of sound mind and be in good health. If the cyclist is a minor, a parent or guardian must give permission for the minor to rent and cycle.

3.2 Some bike manufactures warranties stipulate maximum weight limits for their bikes and equipment. Hirer’s body weight must be below stated manufacturer limits. Hirers may be required to undergo an assessment as to whether they are a capable and competent road bike rider and whether they are capable of riding a road bike on Japanese roads and in an urban environment.

3.3 All Hirers will be required to sign a DEED OF ACKNOWLEDGMENT AND WAIVER OF LIABILITY, AND VOLUNTARY ASSUMPTION OF RISK (‘DEED’) Form. The DEED must be read, acknowledged and agreed to, and signed by the customer before any hire services can be undertaken.

3.4 All risk for the Hire equipment passes to the Hirer upon collection or delivery. The Hirer accepts full responsibility for the safekeeping of the Hire equipment and indemnifies Globalwheels for all loss theft or damage to the Hire equipment howsoever caused and without limiting the generality of the foregoing whether or not such loss theft or damage is attributable to any negligence failure or omission of the Hirer. The Hirer accepts full responsibility for and shall keep Globalwheels indemnified against all liability in respect of all actions, proceedings, claims, damages, costs and expenses in respect of any injury to persons or damage to property arising out of the use of the Hire equipment during the hire period however arising and whether or not arising from any negligence, failure or omission of the Hirer or any other persons.

4. Globalwheels' ability to refuse participation

4.1 Globalwheels may refuse any person participation in a Hire, at Globalwheels' absolute discretion, whether or not that person has previously purchased a Hire. Globalwheels will reimburse the price paid for a Hire if a person is refused participation in a Hire for any reason other than as set out above or other than by reason of breach of a clause contain in the DEED. Failure to agree to the TERMS AND CONDITIONS or the DEED will also result cancellation and refund of purchased hire.

5. Hirer’s responsibilities

5.1 Hirer must:

(i) satisfy itself at pick-up that the Hire equipment is suitable for its purposes;

(ii) operate the Hire equipment safely, only for its intended use, and strictly in accordance with the road code or any other applicable laws, and using all relevant safety gear, and in accordance with any instructions whether advised by Globalwheels or supplied with the Hire equipment. Bike helmets are not mandatory in all areas of Japan but Globalwheels strongly recommends all cyclists to wear a helmet; If a Hirer does not have their own Japanese approved Helmet, Globalwheels will supply the Hirer with a helmet for use during a Hire.

(iii) not use headphones, cameras, phones, portal music devices, or pagers while riding the Hire equipment;

(iv) comply with all occupational health and safety laws relating to the Hire equipment and its operation;

(v) keep the Hire equipment in their own possession and control and shall not assign the benefit of the hire contract nor be entitled to lien over the Hire equipment;

(vi) not alter or make any additions to the Hire equipment including but without limitation altering, make any additions to, defacing or erasing any identifying mark, plate or number on or in the Hire equipment or in any other manner interfere with the Hire equipment;

(vii) notify Globalwheels immediately by telephone or mail of the full circumstances of any mechanical breakdown or accident. The Hirer is not absolved from the requirements to safeguard the Hire equipment by giving such notification;

(viii) on termination of the Hire, the Hirer shall return the Hire equipment complete with all parts and accessories clean and in good order as delivered, fair wear and tear accepted;

(ix) obey the directions and instructions of Globalwheels' employees, and must not act disruptively or disturb other Hirers or interfere with a Globalwheels employee’s ability to conduct any part of the Hire process in a safe and secure manner.

6. Image use

6.1 Globalwheels have the authority to create, use and reproduce any photograph taken of the Hirer for any purpose including display and purchase by or on behalf of Hirers, without prior notice or payment of compensation to Hirer. Globalwheels will usually ask the Hirer for permission out of courtesy if we can use any of their photographs.

7. Terms of payment

7.1 All prices on the Site are in Japanese yen and are non-inclusive of the 8% sales tax. Prices are subject to change without notice.

7.2 The purchase of a Hire is non-transferable and specific to a particular Hire service and/or product as stated in the Proof of Purchase. 

7.3 Hire times reserved can only be changed up to 24 hours before the original Hire date, and changed only by time or date to another available time or date. Reduction in the type of equipment or the start time or duration of the hire period or changes to the identity of Hirers is not permitted. Globalwheels reserves the right to charge a booking fee on the purchase of Hires and the right to charge an administration fee should purchases be changed where permitted by Globalwheels.

7.4 All Hires must be paid for in advance online, or at the time of making the reservation unless otherwise agreed by Globalwheels in advance.

7.5 Globalwheels may charge your credit card for any products or services purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing the Company with a valid credit card for payment of all fees. 
 
8. Cancellation and refunds

8.1 Hires will not proceed if Globalwheels decides in its absolute discretion, whether for safety reasons or any other reason, to cancel a Hire at any time.

8.2 Should a Hire not proceed then Globalwheels reserves the right to re-schedule the Hire at the Hirer’s convenience, issue a refund voucher to the Hirer in the case of purchases bought through a third party reselling Hires (“Reseller”), or reimburse the Hirer the price paid for a Hire, but otherwise Globalwheels shall not be liable for any loss or damage (including travel expenses or any other out of pocket expenses) relating to the cancellation of a Hire. In the case of purchases bought through a Reseller, that Reseller will be responsible for redeeming the refund voucher and making reimbursements to a Hirer.

8.3 Hires are not refundable, except in accordance with these Terms or as agreed in writing by Globalwheels. Refunds, where permitted, will only be made to the person or Reseller who purchased a Hire from Globalwheels.

8.4 When issuing a refund, Globalwheels may retain a sum to cover the costs associated with managing the booking. 

9. Globalwheels' liability

9.1 All Hirers will be required to sign a DEED OF ACKNOWLEDGMENT AND WAIVER OF LIABILITY, AND VOLUNTARY ASSUMPTION OF RISK (‘DEED’) Form. The DEED must be read, acknowledged and agreed to, and signed by the Hirer before any hire services can be undertaken.

10. Resellers

10.1 When a Reseller enters into a sale, reservation or any other transaction, the Reseller shall indemnify Globalwheels for any loss, damage or expense incurred by Globalwheels as a result of any misrepresentation, breach of contract by or act of negligence of the Reseller. 

11. General

11.1 A reference in this terms and conditions contract to a hirer, person, group or party includes natural persons, corporations, partnerships, associates and associations or other legal entity.

11.2 In this hire contract where a party comprises more than one person, those persons shall be bound by this hire contract and terms and conditions, jointly and severally.

11.3 If there is more than one hirer/person (as defined in 13.1) in a group it is the group organisers responsibility to ensure ever member of the group understands and accepts Globalwheel's Terms and Conditions. It is the group organisers responsibility to provide Globalwheels with the name, contact details, drivers licence or passport details of each member of their group. By using Globalwheel’s hire bikes, equipment and services all members of the group booking agree to these TERMS and CONDITIONS of use.

11.4 If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

11.5 The failure of Globalwheels to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Globalwheels in writing.

11.6 These Terms and Conditions of use may be changed by Globalwheels from time to time. Any such changes become effective immediately upon being posted to the Globalwheels website. It is your responsibility to check the terms and conditions of use for any changes periodically and in any event prior to using Globalwheels’ hire bikes, equipment and services. If you do not agree to any changes, you must not use Globalwheels’ hire bikes, equipment and services in any way. Your use of the hire bikes, equipment and services indicates that you agree to the amended terms and conditions of use.

Website Terms of Service

This website is operated by Globalwheels Touring and Road Bike Rental. Throughout the site, the terms “we”, “us” and “our” refer to Globalwheels Touring and Road Bike Rental. Globalwheels Touring and Road Bike Rental offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Refunds Policy.

Section 5 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 6 - Third-party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 7 - User Comments, Feedback and other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 8 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please see below:

View Privacy Policy >

Section 9 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 10 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 11 - Disclaimer or Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Globalwheels Touring and Road Bike Rental, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 12 - Indemnification

You agree to indemnify, defend and hold harmless Globalwheels Touring and Road Bike Rental and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 13 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 14 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 15 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 16 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan.

Section 17 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 18 - Contact Information

Questions about the Terms of Service should be sent to us at hello@globalwheels-japan.com.